Barons Bedford resolved my complaints with my vehicle that I had just purchased. They were efficient and always kept me informed as to the status of my car.

Carly was great and kept me updated.

Very courteous staff.

Helpful staff craig timbrell

Tom the salesman was excellent with the sale and Mat the manager was very helpful with the insurance problems I had.

From test drive to driving away in my new car, everything went very smoothly. I was kept informed at all times and any queries were answered immediately.

Tom was great. Very friendly. Got me just the car I wanted.

They are very helpful with giving advice if I have a query

All in all a brilliant experience

Car felt more responsive

Everything was done to my satisfaction.

friendly service / did what you'd expect re service and mot

Good service

All round pleasant experience with excellent customer service. Special thanks go to Tom Betts-Causebrook for his professional approach and keeping me up to date on progress.

Polite staff. Quick service and comfortable place to wait with drinks available

Work carried out quickly and hassle free, was kept informed about any issues.

excellent service

Very professional

Excellent customer service - everything done as needed with no fuss

A very relaxing experience.

All my questions answered and the cosmetic repairs I wish to make were satisfactorily facilitated by knowledgeable staff.

Staff organised curtesy car whiteout me even have to ask for it. They know your needs almost before you do it yourself

I didn't have a service, the front windscreen wiper had perished on drivers side of vehicle so both were replaced. Slightly surprised that the vehicle, registered April 2019, would need this type of replacement so soon in its life.

As I was going in for warranty work felt they were out for making money from me. £1000 of suggested work on a car I have owned less than 6 months is a joke!

I went in to enquire about upgrading my car and Tom was very helpful in trying to find me the best deal. Unfortunately we didn't get there but he was never pushy or persistent, he was just helpful and understanding

The service on the car itself was fine. But the information given was poor as was the approach to fix it. See below for details

All work completed on time as agreed.

Always carry out the task in hard well friendly staff

Great friendly and prompt service, just very straightforward, loved not having all those flashing lights when you pick up your new car too, it's my 4th mini so very pleased

Excellent customer service!

Was a great price but the handover of the new car was non existent here are the keys have a nice drive. With no follow up 1 week after purchase as promised.

Great service and friendly staff.

Lovely staff, great demo car, large collection of cars to view and choose from and overall very pleasant place to visit.

The handover experience at Barons Bedford is not as good as when we purchased from Wollaston Northampton. Unveiling the car and driving out of the showroom, makes the experience