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Customer Reviews.

sales

5

Great service and friendly staff.

06 January 2020

sales

5

Lovely staff, great demo car, large collection of cars to view and choose from and overall very pleasant place to visit.

03 January 2020

sales

4

The handover experience at Barons Bedford is not as good as when we purchased from Wollaston Northampton. Unveiling the car and driving out of the showroom, makes the experience

02 January 2020

sales

5

This is the 5th mini

27 December 2019

sales

5

Rory let us know every step of the way what was happening with our Mini. We ordered it late in the month but he managed to get it for us before Christmas.

24 December 2019

service

3.5

Bit difficult to get in touch for progress reports.

20 December 2019

service

5

Car serviced as requested, kept updated on progress

17 December 2019

service

3

All communication was done via text or email. A phone call would have been nice. The issue I had was frustrating and so a friendly voice would have been a bonus.

17 December 2019

sales

5

ALL ON TIME

12 December 2019

sales

5

Personal touch

09 December 2019

service

5

Very helpful

07 December 2019

sales

4

Only let down was I couldn't get a (short) lift home after splurging £36k on a car. I'd found in other dealers they will do this.

07 December 2019

service

5

You arrange to pick up my car for servicing at work. When I brought my car in for service the atmosphere in the showroom was welcoming and the waiting area is comfortable, with hot drinks available.

03 December 2019

service

5

Service was carried out efficiently and with good Customer contact

02 December 2019

service

5

Fast track service, with excellent facility to l3t me work and wait for my car to be serviced

01 December 2019

service

4

Overall good, quick just the tyre situation that let them down

26 November 2019

service

5

They did everything they said they would and on time

23 November 2019

service

1

Had a bad experience with the last time my car was in the garage. Car was MOT'd with no advises and less than a month or so later fault light came on and was told needed new breaks, and now less than 200 miles service light is on.

21 November 2019

service

5

The video is very clear & explains all.

21 November 2019

service

4

Was told I would be contacted but never was.

15 November 2019

sales

5

It was ready when I was told it would be

12 November 2019

service

5

Explained that service wasn't required and advised on when to bring car back for next service.Nice friendly staff.

10 November 2019

service

5

Always helpful and friendly service

09 November 2019

service

5

First class service. Polite and pleasant staff excellent curtacy car

09 November 2019

service

5

Very clear explanations and diagnostic survey. I was even offered a lift home as I had not applied to borrow a car at the time of booking ( walked home ...nice day) .Car nicely washed and hoovered.

07 November 2019

service

3

They forgot to update the computer to say the MOT had been done. I phoned, twice I got the main operator but not the Mini service people, so I left a message to be called back but was not called back. In the end I went there to get it sorted.

06 November 2019

service

5

Easy to book in and kept informed

06 November 2019

service

1

See above

01 November 2019

service

4

Within one week of service despite only 50 miles being driven the oil levels came as low with zero signs of leakage. The service report did not indicate any problems.

23 October 2019

sales

5

Friendly and informative staff

20 October 2019

service

5

Everything I expect of a main dealer.

17 October 2019

service

5

Very pleased. Kept informed

11 October 2019

service

5

Booked in quickly and serviced fast.

11 October 2019

service

5

Everything done while I waited having lovely fresh coffee and sitting in comfort in the dealership