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Customer Reviews.

service

5

Exemplary service

01 September 2021

service

5

I had a tyre problem, so dropped in without an appointment. I had to wait but they would look at it. I was provided with a seat and coffee and kept informed. The problem was a leaky valve and it was put right within 90 minutes

28 August 2021

service

5

Great team to deal with

16 August 2021

service

5

All completed within 3 hours.

14 August 2021

service

5

Everything happened seamlessly

10 August 2021

sales

5

At every stage of design and manufacture I was kept informed . And the car was delivered right on time .

06 August 2021

service

5

Service completed as expected

03 August 2021

service

4

Service issue sorted within a reasonable time

02 August 2021

sales

5

I was kept informed, all my questions were answered. When I collected my car the customer service I received was fab!

02 August 2021

service

5

Great job, done within the time given

31 July 2021

sales

5

Carly at Bedford Mini is the supreme professional sales executive. She (and also the Sales Manager) did everything possible to enable me to test drive the model and then purchase and drive away my new Cooper S Exclusive 3door within 4hrs!

31 July 2021

service

4

Very good and helpful

30 July 2021

sales

5

Well informed throughout the process, staff all friendly and helpful

29 July 2021

service

4

Kept up to date with progress at all times both in showroom and via TXT/Email.

28 July 2021

sales

5

Brilliant service and an especial thank you to Rory who has now sold me my 3rd Mini.

27 July 2021

sales

5

Professional and friendly service from all the team, very knowledgeable, always answered any questions and queries promptly

25 July 2021

service

5

Good service

24 July 2021

service

5

very efficient service

23 July 2021

sales

5

Carly was so understanding when I was unable to collect my mini when I contracted COVID-19.

20 July 2021

sales

5

I was lucky with my order it came in good time

19 July 2021

service

5

Met my expectations

19 July 2021

service

5

Everything ran like clockwork. No dramas.

17 July 2021

sales

4

Have a quick and kind reply.

16 July 2021

sales

5

It was excellent

16 July 2021

service

5

Good communication and no unexpected costs

11 July 2021

sales

5

As mentioned above, but, also didn't feel uncomfortable in asking questions; a good experience overall.

08 July 2021

service

5

Issue was dealt with promptly and solved the problem

08 July 2021

sales

5

Polite, helpful staff who kept me up to date

06 July 2021

service

5

Efficient. Polite. Good value.

03 July 2021

service

5

Not had a bad experience as yet

29 June 2021

sales

5

Customer service was great

28 June 2021

service

4

Everything went fine with my service. Didn't know there was a service plan in place

27 June 2021

service

5

I was late due to major traffic delay and they still serviced the car whilst I waited.

23 June 2021

sales

5

Matt went through the paperwork and explained all that was required and showed lots of patience. Rory was very knowledgeable on how the car works and was extremely polite.

22 June 2021

service

5

Well looked after, kept informed and cost reasonable for work and time involved.

21 June 2021

service

5

Professional and fast service

18 June 2021

service

5

Service done quickly - no fuss