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Customer Reviews.

service

4

Helpful and efficient

11 June 2021

sales

5

Very helpful, I was not pushed into anything, nice coffee

10 June 2021

sales

5

Communication, all questions answered. Salesperson terrific.

08 June 2021

sales

5

I was given time to decide what I wanted, well informed, delivered as promised , lived up to every expectation

07 June 2021

service

3.5

The Service was fine.

07 June 2021

sales

5

Rory was a pleasure to deal with , very welcoming and knowledgeable

03 June 2021

service

5

So quick and easy with the sign in screens now

03 June 2021

service

4

Everything worked out fine

03 June 2021

sales

4

Felt the hand over was a bit rushed. Also car was handed over without any tyre valve covers. This was sorted out after a couple of phone calls.

23 May 2021

service

5

very good as usual

20 May 2021

sales

5

Sales team and processes are seamless

18 May 2021

sales

5

good

16 May 2021

service

5

Very satisfied

15 May 2021

sales

5

Despite transacting this through the pandemic, everything worked out well.

10 May 2021

service

4

It was cheaper than expected.

06 May 2021

sales

5

Always felt welcome and looked after.

05 May 2021

sales

5

I had multiple contacts with various staff and it was all friendly and gave me the answers I needed.

29 April 2021

sales

5

Carly was very knowledgeable and answered all our questions. Acknowledged my presence as soon as I walked into the showroom - our new car was ready and waiting, all parked up conveniently when we went to collect it!

28 April 2021

service

5

Great service, very informative and polite staff

28 April 2021

service

4

Good information clearly provided

28 April 2021

service

5

All work done as required.

28 April 2021

service

5

Customer service

28 April 2021

service

5

very helpful staff and keep you updated

28 April 2021

service

3.5

Service carried out on time.

20 April 2021

service

4

Friendly/knowledgeable staff. A timely email reminder of the appointment was email before the day of service. The standard Health check is a pleasant, helpful and personable initiative.

16 April 2021

sales

5

Given the current circumstances, I found the whole experience simple and straightforward. Helped immensely by the fact that I have the best salesman Tom Betts-Causebrook. ??

14 April 2021

sales

5

Again Matthew and Carly was professional and helpful. Easy transfer.

06 April 2021

sales

5

Very efficient and Charlotte great

04 April 2021

service

5

Everything explained to me with estimates of possible future work.

04 April 2021

service

4

Good communication, work done to expected standard

03 April 2021

sales

5

Excellent service

02 April 2021

service

5

Competitive prices, quick turn over and very professional

01 April 2021

sales

5

My sales lady was very helpful at a difficult time and wasn't cross when I changed my mind on the colour.

01 April 2021

sales

5

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30 March 2021

service

5

Staff were very helpful.

29 March 2021

service

5

Kim - in the Mini service team is always incredibly helpful and approachable. She is a role model to the other service employees at Mini/BMW and should be praised!

29 March 2021

service

4

Very satisfied with the experience

28 March 2021

service

5

Great communication and kept me up to date

28 March 2021

service

4

Everything l asked to take a look at was done

24 March 2021

service

3.5

I was expecting to find my car washed and clean like in previous years.