Smooth, quick delivery

Very helpful and polite

My 'Fluid Level Low' warning light is still showing on my car computer. This item was ticked as complete on my car service record.

Rosey was extremely helpful very communicative and had excellent interpersonal skill which gave me confidence during a financially stressful situation ??

Initially a little unhappy but outcome was positive eventually

long wait for pick up / drop off

Work carried out on time given

They kept me informed constantly.

Tom was very patient helped me set everything up which was so helpful

Good personal service

Very helpful

To begin with my Mini has required very little attention but when it needs something doing it has been done quickly by helpful people.

Excellent pickup and handover process

Customer satisfaction was received with a personal touch which I appreciated

I did not enjoy this visit to Barons.Kim Holloway

Kept us informed in how the new car was coming along.

Very helpful informative staff. It's also lovely getting a nice clean car back!

Everything was on time and Sean Devereux answered all my questions in the handover.

Every time we’ve used Barons been great, cannot falter how they look after you.

I love the video tyre and brakes check, I can file that to refer to later if needed

Rory was very helpful and informative,and kept us up to date with progress on the car manufacture

As above. I’ve only ever come to Barons with this one issue outside of regular servicing and MOT and the cost of a repair was obviously worth more than my satisfaction and future business.

Quick, friendly, efficient and i got my dream car!

Great service from Rory at Bedford

As always the customer service and work carried out was excellent.

The job was done within the stated time and when handed back to me had been cleaned too.

I was told the 2 cars offered were identical & it turns out they are not! Partly my fault for not sitting in them both but the salesman told me ‘they are identical’...

Ready at given time no messing about

I think they generally try hard to make everything right

As above

Excellent customer service

Polite and friendly service

Because I was unable to have a courtesy car

Service was fine however I asked for my car not to be washed but when I collected it I found it had been washed.

I don't think the after sales service matches the pre sale service.

Cost of spares

All went smoothly, found the video very informative

Dealing with Dan at the Bedford Barons garage has been an easy task - he has been very helpful & friendly

Good service, good price and the car i wanted

My car was in for the day, it was easy to make an appointment and my car was lovely and clean on collection

Nothing negative to say

Very satisfied & the rep/very courteous

Always efficient and polite service. They were very accommodating

Email and txt services kept me informed of work both scheduled and warranty. Great.

Very good

Great staff and fast service

Excellent customer service

Kept me inofmred with what was going on. Able to solve isssues next dayHowever difficult in telephoning through to find out when ca rwas ready - wasn't ready in time requested

Excellent customer service.

Expensive brake replacement parts, but otherwise excellent service. Video summary is very helpful and reassuring.