Service is through.
Service is through.
Was promised a call back and never got this. When I rang back, I was cut off twice and it took ages before the phone was answered. The service desk receptionist seemed totally disinterested and answered my question as though I was stupid.
kept me informed of every stage
Kept informed all the time
Bedford the best dealership for mini for sure
Great service from the staff at the MINI Centre. Great selection of vehicles, friendly staff. Matthew and Carly are excellent to deal with, I didn't feel pressured at any point. The collection of my car was also made to be very enjoyable.
The team were attentive and efficient.
Very well organised, my bodyshop job was seamlessly combined with my servicing/MOT requirements and all managed by the bodyshop team.
All of the above comments already made.
Great experience genuine care
The team were outstanding and my wife is exceptionally happy with the car.
I cannot fault the service, Carly Sailsbury always goes above and beyond helping to mind me the perfect Mini to suit my needs.
Service was quick, staff made you feel welcome throughout the process.
Friendly sales staff
Buying the Mini else where was a complete disaster, Barons went above and beyond to look after me. I glad you are my local dealer and will be using you for services etc .
The service was done in a reasonable time and a car was loaned to us. The video report was really interesting and something we have not had before
The staff attending to the service desk could be better. Not greatly informed but friendly enough.
I did not feel 100% confident that work would be completed satisfactorily as at time of ordering detail was vague I had also contacted a different mini centre who quoted double the price for less work! I was happy with work done however
I waited while the service took place. The sales staff were unfriendly and ignored me. No good morning or can I help you. I was looking to upgrading from 2 to 4 door but the staff seemed more interested in what to order for breakfast. Not good.
On the bill it said the car had been valeted, which it may have been washed but not vacuumed
Always efficent and customer friendly
Attentive staff, excellent knowledge.
Friendly reception, work completed as scheduled.
Every question I had was answered quickly and in detail. The process was explained very clearly and they got me on the road within two weeks! The team went above and beyond to make sure I was happy. Extremely satisfied.
So happy with everything
Brake fluid change / Gearbox Oil Change carried out , free wash .
some visits have been completely satisfying. some visits have been slightly marred.
Helpful, friendly staff
The work was carried out to my satisfaction
Delivery was faster than expected, dealer processed car quickly when it did arrive and very helpful and efficient handover
Car done on time and nice to drive away Knowing it's in tip top condition.
Good service, attentive team, clean car although it was not what I had booked!
great staff, work completed within allotted time.
Service completed including minor problem that was found
I couldn't fault the Mini Centre at all
They did everything I asked and didnt try to make me pay for anything they was not necessary.
From start to finish the sales team were very easy and professional to deal with they made us feel very welcome and the whole sales procedure was quick and efficient
From the time we entered the Dealership Carly was very supportive and took her time with us to go through all the options. She kept us up to date with progress on the order and on the day of delivery was ready and waiting for us.
Best customer experience ever