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Customer Reviews.

service

5

Service is through.

03 July 2018

service

3

Was promised a call back and never got this. When I rang back, I was cut off twice and it took ages before the phone was answered. The service desk receptionist seemed totally disinterested and answered my question as though I was stupid.

28 June 2018

service

5

kept me informed of every stage

27 June 2018

sales

5

Kept informed all the time

23 June 2018

service

5

Bedford the best dealership for mini for sure

21 June 2018

sales

5

Great service from the staff at the MINI Centre. Great selection of vehicles, friendly staff. Matthew and Carly are excellent to deal with, I didn't feel pressured at any point. The collection of my car was also made to be very enjoyable.

18 June 2018

service

5

The team were attentive and efficient.

15 June 2018

service

5

Very well organised, my bodyshop job was seamlessly combined with my servicing/MOT requirements and all managed by the bodyshop team.

12 June 2018

service

5

All of the above comments already made.

07 June 2018

service

5

Great experience genuine care

31 May 2018

sales

5

The team were outstanding and my wife is exceptionally happy with the car.

29 May 2018

sales

5

I cannot fault the service, Carly Sailsbury always goes above and beyond helping to mind me the perfect Mini to suit my needs.

28 May 2018

service

5

Service was quick, staff made you feel welcome throughout the process.

25 May 2018

service

5

Friendly sales staff

17 May 2018

service

5

Buying the Mini else where was a complete disaster, Barons went above and beyond to look after me. I glad you are my local dealer and will be using you for services etc .

16 May 2018

service

5

The service was done in a reasonable time and a car was loaned to us. The video report was really interesting and something we have not had before

16 May 2018

service

4

The staff attending to the service desk could be better. Not greatly informed but friendly enough.

16 May 2018

service

4

I did not feel 100% confident that work would be completed satisfactorily as at time of ordering detail was vague I had also contacted a different mini centre who quoted double the price for less work! I was happy with work done however

16 May 2018

service

2

I waited while the service took place. The sales staff were unfriendly and ignored me. No good morning or can I help you. I was looking to upgrading from 2 to 4 door but the staff seemed more interested in what to order for breakfast. Not good.

13 May 2018

service

2

On the bill it said the car had been valeted, which it may have been washed but not vacuumed

10 May 2018

service

5

Always efficent and customer friendly

09 May 2018

sales

5

Attentive staff, excellent knowledge.

09 May 2018

service

5

Friendly reception, work completed as scheduled.

07 May 2018

sales

5

Every question I had was answered quickly and in detail. The process was explained very clearly and they got me on the road within two weeks! The team went above and beyond to make sure I was happy. Extremely satisfied.

04 May 2018

service

5

So happy with everything

04 May 2018

service

3

Brake fluid change / Gearbox Oil Change carried out , free wash .

01 May 2018

service

4

some visits have been completely satisfying. some visits have been slightly marred.

29 April 2018

service

5

Helpful, friendly staff

27 April 2018

service

5

The work was carried out to my satisfaction

26 April 2018

sales

5

Delivery was faster than expected, dealer processed car quickly when it did arrive and very helpful and efficient handover

26 April 2018

service

5

Car done on time and nice to drive away Knowing it's in tip top condition.

24 April 2018

service

5

Good service, attentive team, clean car although it was not what I had booked!

23 April 2018

service

5

great staff, work completed within allotted time.

20 April 2018

service

5

Service completed including minor problem that was found

17 April 2018

service

5

I couldn't fault the Mini Centre at all

17 April 2018

service

4

They did everything I asked and didn’t try to make me pay for anything they was not necessary.

17 April 2018

sales

4

Helpful staff.

14 April 2018

sales

5

From start to finish the sales team were very easy and professional to deal with they made us feel very welcome and the whole sales procedure was quick and efficient

13 April 2018

sales

5

From the time we entered the Dealership Carly was very supportive and took her time with us to go through all the options. She kept us up to date with progress on the order and on the day of delivery was ready and waiting for us.

10 April 2018

sales

5

Best customer experience ever

10 April 2018

service

5

Good communication